Frequently Asked Questions
Everything you need to know about your Elevated Faith experience.
How long will it take for my order to arrive?
Standard domestic shipping typically takes 3-7 business days once processed. International orders may take 10-21 business days depending on the destination and customs clearance.
What is your return and exchange policy?
We offer a 30-day return window for most items in original, unworn condition. Please visit our Returns Portal to start a request for a refund or a size exchange.
Can I track my package after it ships?
Yes! Once your order is fulfilled, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, Google Pay, and interest-free installment options like Afterpay.
Are your products ethically sourced?
Quality and integrity are our priorities. We work closely with our manufacturing partners to ensure all products are ethically produced under fair labor conditions.
How do I care for my jewelry and apparel?
To maintain longevity, we recommend avoiding contact with harsh chemicals or water for jewelry. For apparel, machine wash cold and tumble dry low to prevent shrinking and preserve prints.